When consumers opt for a chatbot instead of a human

26 May 2024

The research conducted by The Ohio State University addresses a significant aspect of consumer behaviour in online shopping: the preference for chatbots over human interaction,…

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A chair equipped with smart sensors might assist office workers in alleviating their back pain issues

7 April 2024

Low back pain (LBP) is a common affliction among office workers. In Japan, it’s estimated that one in every ten otherwise healthy office employees experiences…

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AI transforms the work of middle managers

4 April 2024

Incorporating artificial intelligence (AI) into the digital transformation landscape marks a pivotal shift, introducing challenges and modifications to managerial job roles. Research by the University…

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AI has the potential to enhance services for vulnerable customers

12 March 2024

Artificial intelligence has evolved into a multifaceted tool within the business sector, pivotal for enhancing sales, streamlining operations, and engaging with clientele. However, recent investigations…

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